Frequently Asked Questions
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Sale FAQ
Consignor FAQ
Volunteer FAQ

FAQ's-Consignor

Q: What is the consignor's commission?
A: Our base consignor percentage is 60%. However by volunteering you can receive up to 70% (all volunteer shifts are limited) and each consignor will have the opportunity to receive up to an extra 5% for referring shoppers. We also offer shopping credits for consignors who refer other consignors. For more information on volunteering please check out the volunteer page.

Q: On the volunteer page I see that you can get up to 70% commission for volunteering. How do you get up to 75%?
A: As a consignor you can receive extra commission by referring shoppers. Consignors will receive an email with more detailed info regarding the shopper referral credits within 48 hours of registration.

Q: Do consignors get to shop early even if they don't volunteer?
A: Yes, All consignors will be able to shop at 5pm the night of the preview sale. Volunteering will give you the advantage of shopping even earlier than 5pm

Q: Do you give a referral credit?
A: Yes, if you are an active consignor (already registered for the current sale) who refers a new consignor (who has never sold with Indy Kids Consignment before) you will receive a $10 shopping credit to be used at the current sale.  The new consignor must consign a minimum of 30 items. There is no limit to the number of consignors that you can refer.

Q: Do you have a registration fee?
A: Yes, the registration fee is $10.00. We will deduct this from your commission check.

Q: Do I have to choose a specific drop-off time?
A: Yes, those are scheduled in 15 minute increments. This allows for a smooth traffic flow and the least amount of wait time for our consignors.

Q: Can I use straight pins to attach my tags?
A: No. They don't work well and the can injure people.

Q: How do I print my own tags?
A: When you register to be a consignor our site will walk you through the steps. It is very consignor friendly!

Q: Do I have to hang or place my items on the sale floor?
A: No, we do it all for you. Once your items have been inspected and approved by our screeners, our fabulous volunteer crew will place your items on the sale floor for you. We will also have your clothes and other items gathered and ready for you on Sunday for pick up. We try to make the consignment experience as easy and enjoyable as possible.

Q: Will I get my hangers back?
A: Taking off hangers really clogs the check-out process. Most hangers will be sent home with the shoppers. However, during our slower times we will do our best to remove hangers.

Q: Are children allowed during the preview sale?
A: No children under ten, including babies in strollers are allowed at the preview sale.

Q: Why are children not allowed during the preview sale?
A: As much as we love children (that is why we do the sale!) we just do not have the room on our crowded room to allow any children under ten to come to the preview sale. This included babies in strollers. It is our busiest and craziest night and just isn't a place for children. This policy allows things to operate more smoothly and minimizes the chaos. We realize it is a sacrifice for you to plan ahead for childcare etc., and we thank you in advance for making the appropriate arrangements. Of course, children are gladly welcome to attend the public sale at any time.

Q: When will I receive the check from the sale?
A: We will have checks in the mail within two weeks of the sale.

Q: What are the pick-up times?
A: You can pick up your items anytime between 9am and 2pm on Sunday. We know that Sundays are a busy time with church, family etc., and we try to accommodate our consignors with a five hour pick-up window.

Q: What happens with my items if I do not pick them up by 2:00 on Sunday?
A: All unclaimed items remaining after 2pm will be considered donated.

Q: Where do donated items go?
A: All items that are donated go to The Good Samaritan Network of Hamilton County. This is a wonderful ministry that reaches out and helps 12,000 families in need in Hamilton County each year. You can learn more about The Good Samaritan Network by visiting their website. www.GSNlive.org

Q: Will I get my tags back?
A: No. We keep all consignor tags for IRS purposes.

FAQ's –Sale

Q: Where is your sale?
A: Our sale is located at the Hamilton County 4-H Fairgrounds in Noblesville, IN. The address is 2003 Pleasant Street and is located just West of St. Rd 37 and Pleasant Street.

Q: When is your sale?
A: Our 2010 Spring sale is March 11 th and 13 th. Check out the Spring sale page for specific times.

Q: What type of payment do you accept?
A: We accept cash, local checks with ID and local phone number, and all major credit cards- note: a $25 fee will be charged to all returned checks. All hot checks will be submitted for prosecution if payment is not made.

Q: How long have you been doing this sale?
A: Indy Kids Consignment had our first sale in 2005. We hold two sales annually.

Q: How can I find out about future sales?
A: You can join our email list by clicking here. You can also become a fan of our facebook fan page to get the latest updates.

 Q: How can I become a consignor and how do I register?
A: Click here to learn about the benefits of consigning with Indy Kids Consignment and to register.

Q: How can I become a volunteer?
A: Click here to learn how to become a volunteer.

Q: Do you offer a new mom or expecting mom's pass?
A: Yes, please click here for more info.